We are happy to offer an exchange or refund on unused items returned within 15 days for internet purchases. If the item is faulty we are happy to offer a refund or exchange where available.
At Quick Parts we hope that you are happy with your purchase, however we know that sometimes you will need to return an item. If you are unhappy with the goods for any reason, please return your item to us with your receipt
Buyer is responsible for return postage & Buyer pays return postage.
Refunds will be in full including original P&P.
Any products returned must not be devalued, should be in a re-saleable condition & include the documentation and original packaging.
All goods will be inspected before an exchange or refund is applied.
Before returning your item(s) please contact Quick Parts for a Returns Authorisation Number. This will help us to track your return and ensure you receive your exchange or refund promptly.
Returns Authorisation Number
If you wish to return an item you will need to contact our customer services who will authorise your return.
You will be given a Returns Authorisation Number, which will be used to track the return of the product(s).
Once your return is authorised an acknowledgement will be emailed to the address used on your original order.
Any products returned without a valid Returns Authorisation number may cause a delay in the refund.
Please return your item(s) in original packaging if possible and ensure that all packages are securely wrapped. You must include a copy of your Returns Authorisation form with your item(s), as this will help us to process your refund more efficiently.
Clearly mark your Returns Authorisation Number on the outside of the package, and send to the following address:
Web Returns – QuickParts
Return Authorisation No. #####
131 Conway Crescent,
GREENFORD,
UB6 8JB
The customer is responsible for all postage costs for products returned under our Returns Procedure unless this has been specifically agreed and confirmed in advance with the Customer Services Department.
Quick Parts will not accept responsibility for loss or damage of goods during transit, please ensure that the insurance cover option is taken where possible.
Upon receipt, all products will be inspected and at our discretion, credit may be refused.
Right to Cancel
For any products bought on the website, you have a right to cancel without any reason whatsoever within 14 days after the day you recieved all goods/services from us.
The customer is responsible for all postage costs for products returned under our Returns Procedure unless this has been specifically agreed and confirmed in advance with the Customer Services Department.
To exercise the right to cancel please contact customer services
Web Returns – QuickParts
Return Authorisation No. #####
131 Conway Crescent,
GREENFORD,
UB6 8JB
You must send the good back to us, no later than 14 days from the day you notify us of your cancelled order. We shall aim to refund you within 14 days from such date or earlier if acceptable proof of delivery is provided.
Note, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary deliveries such as Same Day, Next Day, Super Saver deliveries).
If you have any questions, please fill in the contact form or contact us
Our sales representative will get back to you as soon as possible.
