We offer refunds or exchanges on unused items returned within 14 days of receipt for online purchases. If the item is faulty, we’re happy to provide a refund or an exchange (where available).
We want you to be fully satisfied with your purchase. If for any reason you are not happy, you may return the item in its original packaging, unused, and in resaleable condition within 14 days for a full refund of the item’s value.
Please ensure that all returned items are in their original, undamaged packaging and suitable for resale.
Note: The buyer is responsible for return shipping costs, unless otherwise agreed in advance with our customer service team.
RIGHT TO CANCEL
For any product purchased through our website, you have the right to cancel your order within 14 days of receiving all goods or services, without providing any reason.
To exercise your right to cancel, please email our customer service team at info@quickparts.mobi.
You must return the goods to us within 14 days of notifying us of your decision to cancel. We will process your refund within 14 days of receiving your cancellation notice, or earlier if valid proof of return shipment is provided.
Please note that all return shipping costs remain the responsibility of the customer, unless otherwise agreed in advance.
CUSTOMS CLEARANCE
The customer acknowledges that all orders are shipped from Brussels, Belgium.
For deliveries outside the European Union, import duties, taxes, and customs clearance fees may apply depending on your local regulations. The customer is solely responsible for handling any customs formalities and covering all related costs.
CUSTOMS MANAGEMENT FEES FOR RETURNS
If you return goods from outside the European Union, please be aware that:
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Any import duties, customs clearance charges, or management fees incurred during the return process will be at your expense.
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These fees may be applied by your country when sending the goods back into the EU (Belgium).
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QuickParts.mobi will not accept returns where customs duties or handling fees are left unpaid.
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Your refund will only be processed once the returned item has been received, cleared by customs, and verified in acceptable condition.
We strongly recommend checking with your local
