COVID-19
We are continuing to operate Home Delivery to the highest standards whilst following the government guidelines.
As always, we will work to despatch your order as quickly as possible. We thank you in advance for your patience and understanding.
We appreciate your patience and loyalty as we work through this rapidly developing situation.
Our teams are doing everything possible to maintain our high customer service standards during these extraordinary times.
From all of us, stay safe.
COVID-19 and international delivery
Most major export routes remain open and we continue to accept and process mail.
Our carrier Royal Mail and UPS are working with our airline and postal/courier partners across the globe to maintain services. The number of countries that we can access is changing daily.
There are significant delays to a number of countries right now due to a lack of available transport links .
Royal Mail | UPS
Insured standard delivery service within the United Kingdom
From £4 per consignment.
Small Parcel With Royal Mail Signed For™ 2nd Class
The exact cost of delivery will depend on the country selected, the delivery method and the weight/size of the parcel.
The cost will be calculated at the checkout.
- All goods are delivered to your door and require a signature upon delivery.
- We aim to cover all areas with our 2-3 Days Delivery , but unfortunately it cannot be guaranteed in certain areas. These include Northern Ireland, Isle of Man, Channel Islands, Isles of Scilly, the Scottish Highlands and Islands.
- The delivery period stated within which you will receive your order is approximate. Goods will be sent to the address given by you in your order. If you are ordering more than one item, your goods may be sent to you in instalments if certain items are out of stock.
When will my order be sent?
- We aim to dispatch all orders received before 1.00pm on the same day.
- Express shipping for UK orders need to be placed before 4.00pm for next working day delivery to UK mainland. Express deliveries require a signature.
- Anything ordered on a Friday afternoon, during the weekend, or on a Bank Holiday may be processed the following working day.
- Please note that during sale or busy periods delivery can take 5-7 working days.
Please note: Saturday and Sundays are NOT classed as working days. For this reason, anything ordered on a Thursday afternoon or Friday morning will be delivered on the following Monday, and anything ordered from Friday afternoon up until Monday morning may be delivered on the following Tuesday.
What if I am not at home when they deliver?
We recommend you use an address where there will be someone to receive the delivery. For many people, this will be a work address.
However, if you are out, the normal procedure is for the delivery service to leave a “While You Were Out” card. You can then collect from a depot or re-arrange delivery for a time that suits you.
Quick Parts does not accept liability for any delivery instructions issued to the delivery company by the customer. If you leave instructions requesting a parcel to be left in a different location (e.g. shed, garage, with a neighbour) we cannot accept responsibility, if you fail to receive your parcel.
If you have ordered using Next Day Delivery, a signature is required. If there is no one available to sign, you will be able to rearrange delivery at a convenient time for you.
We deliver to all UK addresses (including Channel Islands, Northern Ireland, Isle of Man, Scottish Islands, Isle of White, Isles of Scilly).
We deliver to more than 100 international destinations.
Orders place before 01.00pm will be dispatched the same day. Orders are not usually processed for shipment on weekends and bank holidays. You can view progress of your item online right through to delivery. Your item will be professionally & carefully packed and dispatched in a timely manner.
Australia
With Australia Post – 5- 7 Days – From £20 per order
Netherlands, France, Germany
2 – 3 Days – From £7.00 per order
New Zealand, Norfolk Island, Cocos (Keeling) Islands, Christmas Island
5- 10 Days – From £20 per order
Canada, United States
5 – 10 Days – From £9 per order
Austria, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, Greece, Hungary, Ireland, Latvia, Lithuania, Luxembourg, Malta, Poland, Portugal, Romania, Slovakia, Slovenia, Sweden, Italy, Spain
3 – 5 Days – From £10 per order
Duty Payments and Customs
If your delivery address is outside of the UK, you may have to pay import duties and taxes, which are levied once a shipment reaches your country. You must meet any additional charges for customs clearance. Please note, customs policies vary widely from country to country. We recommend you contact your local customs office for further information.
Please note international shipments may be subject to cross-border inspections by customs authorities.
Import duties and taxes may be charged on orders shipping outside the EU. These are set by the Customs Authority of the destination country. During the checkout process, duties and taxes will be calculated for shipping to your country (for supported countries only) based on the items in your shopping cart. If there are duties and taxes for your order, you can choose to prepay them during the checkout and you will be provided with a 100% guaranteed total amount for your order (including all applicable delivery charges, duties and taxes).
If you choose not to prepay, you (or the recipient) will be liable for paying any duties, taxes and fees. The recipient of the goods, not the person who’s ordered them, will receive a separate request for payment of these charges once the order is delivered.
Unfortunately we have no control over these charges and cannot predict what they may be, so we would advise that you check the import charges applicable in any country if necessary.
Our Partner
Royal Mail Small Parcel
Sending parcels in the UK and overseas. From Standard to Guaranteed services, your order is in safe hands
GLS – Parcel Force
Strong in Europe – top in quality
GLS with its own national companies and partners covers 42 European countries and is connected to all the major business centres of the world. Parcel service quality is our top priority – over 220,000 customers in Europe rely on us.
You can view progress of your item online right through to delivery.
Australia Post
The Australia Post is one of the most convenient ways shipping from the UK right into the heart of the Australia.
Once its cleared for delivery, your parcel will be handed to Australia Post.
Your parcel will be delivered within 5-8 days.
The exact cost of delivery will depend on the country selected, the delivery method and the weight/size of the parcel.
The cost will be calculated at the checkout.
